Privacy Policy

The below policy covers how and why data is collected, stored and used for users of this website. Persons who choose to work with me will be provided with a copy of my full Privacy Policy for Clients.

Data Controller

Hannah Spencer

I am registered as a data controller with the Information Commissioner's Office (ICO)

ICO Registration Reference C1989858

Contact Details

Email: hannahspencertherapy@gmail.com                                 

Telephone: 07732 159228

Collected Personal Data

Names, email addresses and telephone numbers will be collected as provided by persons using the Contact Form on this website

Should you contact me by email or telephone, I will collect the data you choose to provide as needed for the purposes stated below

Purposes for Collecting Data

The above data will be used for responding to enquiries and arranging appointments

Storage and Security

Data will be stored in a password-protected account on a password-protected laptop

Data retention

Data will be retained for as long as is necessary for the above purposes and then will be permanently deleted

Information Sharing & Confidentiality

Data will be kept confidential and will not be shared with third parties. The exception to this will be if the information you have shared leads me to believe there is a serious risk to your own life or to the lives of others or if information is requested via a Court Order.

Use of Cookies

This website only uses technically necessary cookies and does not use tracking or analytic cookies.

Your Rights

The ICO website details your full rights in respect to how your data is used. You have the right to ask for copies of your personal information and to ask for your personal information to be deleted.

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to me:

Email: hannahspencertherapy@gmail.com

Telephone: 07732 159228

If you remain unhappy with how I’ve used your data after raising a complaint, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 
Website: https://www.ico.org.uk/make-a-complaint